Staff Dormitory Rules and Regulations

Chapter 1: General Provisions

Article 1 (Purpose)

These Rules establish the matters necessary to ensure that residents can live together safely and comfortably in staff dormitories provided by the Company.

Article 2 (Scope of Application)

These Rules apply to all residents of the following staff dormitories:

• Niseko Sanso: Old Building (men) and New Building (women)
• All buildings of Niseko Sanso
• Meika Dormitory
• All buildings of Fumifumi Dormitory

Residents must comply with these Rules. Violations may result in guidance, an order to leave the dormitory, disciplinary action, or other measures.

Chapter 2: Residents’ Obligations

Article 3 (Maintaining the Dormitory Environment)

Residents must act responsibly as members of a shared-living community and keep the dormitory and their rooms clean and hygienic. Any soiled areas must be cleaned promptly.

Article 4 (Compensation for Damage)

Residents must not use furniture, facilities, equipment, or supplies for purposes other than those intended.

If a resident intentionally or negligently damages or loses any facility, equipment, or supplies, the resident must compensate the Company for all or part of the resulting loss.

Article 5 (Hygiene Inspections)

The Company or dormitory manager may conduct regular or unannounced room inspections to check hygiene and safety. Residents must cooperate with these inspections.

Chapter 3: Rules for Communal Living

Article 6 (Visitors)

For security reasons, entry to the dormitory is prohibited for anyone not authorized by the Company.

Visitors may use common areas only and are not permitted to enter residents’ rooms.

Residents are also prohibited from entering rooms designated for the opposite sex. The resident who invites a visitor is responsible for managing the visit and responding to any issues.

Article 7 (Use of Common Areas)

Residents must respect one another and keep common areas clean.

After use, clean the area and do not leave food, drinks, or rubbish behind.

Quiet hours are from 11:00 p.m. to 6:00 a.m. Residents must keep the volume of televisions, music devices, and other sources of sound at a level that does not disturb others.

Article 8 (Waste Separation)

Waste must be sorted in accordance with the waste separation rules of Niseko Town and disposed of properly at the designated locations.

Article 9 (Mail and Deliveries)

Mail and deliveries must be addressed to the address designated by the Company. The Company name, department, and recipient’s full name must be clearly stated.

Article 10 (Safekeeping of Valuables)

Residents are responsible for managing their personal belongings, including valuables.

If theft or another incident occurs, the Company may report it to the police or other relevant authorities as necessary.

Chapter 4: Health, Safety, and Legal Compliance

Article 11 (Smoking)

Smoking is permitted only in areas designated by the Company.

Cigarette butts must be fully extinguished and disposed of in the designated ashtrays.

Article 12 (Alcohol)

Drinking alcohol by anyone under 20 years of age is prohibited.

Residents must comply with Japanese law and Company rules. Drinking behavior that causes trouble or inconvenience to other residents is prohibited.

Article 13 (Prohibited Drugs and Substances)

Possession, use, transfer, sale, or any other activity involving drugs prohibited under Japanese law is strictly forbidden.

Confirmed violations are subject to disciplinary action in accordance with Company rules.

Article 14 (Fire Prevention)

The following are prohibited to prevent fires:

• Use of portable gas stoves
• Use of e-cigarettes, candles, or incense
• Use of high-risk heating appliances, including kerosene heaters and electric space heaters
• Any other activity that may cause a fire

Electrical appliances and heating equipment must be used properly. Do not leave combustible materials around them.

Article 15 (Fire and Emergencies)

Residents must familiarize themselves with the locations of emergency exits and evacuation routes.

In the event of a fire or other emergency, evacuate promptly and notify your supervisor and the Company.

Chapter 5: Facilities and Equipment

Article 16 (Parking)

Residents who own a vehicle must apply to the Human Resources Department in advance and use the assigned parking area.

Article 17 (Keys)

Residents must take proper care of keys provided to them.

A fee of ¥5,000 will be charged for replacement if a key is lost.

Article 18 (Linen)

If linen or bedding is excessively soiled, the user will be responsible for the cleaning or replacement costs.

Chapter 6: Moving Out

Article 19 (Restoration When Moving Out)

When moving out, residents must clean the areas of their rooms and common spaces they have used and remove all personal belongings.

If costs are incurred to remove or dispose of items left behind, those costs may be charged to the resident.

Chapter 7: Dormitory-Specific Rules

Niseko Sanso and Niseko Sanso A–J

Article 20 (Use of Cooking Areas)

Cooking is permitted only in designated cooking areas.

After use, clean the area and return all utensils and dishes to their original locations.

Use shared refrigerators considerately and do not use another person’s food or drinks without permission.

Keep shared refrigerators clean. Human Resources or the dormitory manager may organize the refrigerators and dispose of items as necessary.

Meika Dormitory

Article 21 (Cooking Prohibited in Rooms)

Cooking and the use of cooking appliances in individual rooms are prohibited.

However, preparing light meals using a microwave or electric kettle in common areas is permitted.

Article 22 (Use of Bathrooms and Changing Rooms)

To protect electrical equipment, do not use multiple hair dryers at the same time in the changing room.

To avoid noise, please refrain from using these facilities early in the morning or late at night.

Chapter 8: Security and Disciplinary Measures

Article 23 (Security Cameras)

Security cameras are installed in common areas for dormitory safety and security.

If an accident, dispute, or violation of these Rules occurs, the Company may review recorded footage.

Footage may be provided to relevant authorities when necessary.

Article 24 (Violations of These Rules)

If these Rules are violated, the Company may provide guidance or warnings, order the resident to leave the dormitory, or take other necessary measures.

Article 25 (Revision of These Rules)

The Company and dormitory manager may revise or add to these Rules as necessary.

Appendix 1: Facility Overview

Appendix 2: Living Guide for 2026–2027

This guide provides operational information for dormitory life. Please follow instructions from the dormitory manager for usage procedures and updates.

1. Linen Exchange

Drop-off locations

• Niseko Sanso: Linen room
• Niseko Sanso A–H: Designated location
• Meika Dormitory: Designated location at the entrance

Important

• Please submit linen by the morning of the designated day.
• Do not place personal belongings or items other than linen in the collection area.
• If linen is excessively soiled, cleaning costs may be charged.

2. Bathroom and Shower Room Information

Niseko Sanso

• Men’s bath: Main Building, basement level 1
• Women’s bath: New Building, 2nd floor

Bathroom cleaning hours: 8:00 a.m.–2:00 p.m. The bathroom cannot be used during cleaning. Hours may change.

Niseko Sanso A–H

Shower rooms on the 1st and 2nd floors are available 24 hours a day, except during cleaning.

Meika Dormitory

The bathroom on the 1st floor is available 24 hours a day. Please avoid using it late at night to prevent noise.

3. Mail and Parcel Deliveries

Niseko Village employees: Use the mailing address and collection location designated for Niseko Village employees.

Hilton employees: Use the mailing address and collection location designated for Hilton employees.

The Ritz-Carlton Reserve and Moxy employees: Use the mailing address and collection location designated for your property.

Please confirm the exact address and collection location with your Human Resources Department.

4. Parking Information

Parking applications: Each property’s Human Resources Department.

Permitted parking areas: Refer to the separate parking-area information.

Parking inquiries: Each property’s Human Resources Department.

5. Dormitory Management and Emergency Contacts

Dormitory management contact: Each property’s Human Resources Department (8:30 a.m.–5:30 p.m.)

• Niseko Village HR: 0136-44-2211 (Itano / Hirota)
• Hilton HR: 0136-44-1111 (Katano / Yanagawa
• The Ritz-Carlton Reserve and Moxy HR: 0136-44-3491 (Khin)

After-hours contact (5:30 p.m.–11:00 p.m.): 080-3485-3053 (Kazushi). There is no night-time support after 11:00 p.m.; contact Human Resources after 8:30 a.m. the following morning.

Emergency contacts: In an emergency, call 119 or 110 directly first.

• Ambulance / Fire / Disaster / Life-threatening emergency: 119
• Police (crime or accident): 110

For serious emergencies involving accidents or risk to life between 11:00 p.m. and 8:00 a.m.: 070-6429-1665.

6. Seasonal Operations Information

Staff shuttle bus: Refer to the attached information.

Winter snow removal: There will be coordinated snow-removal operations once in December, once in January, and once in February. All employees may be asked to move their vehicles. Once dates are confirmed, department heads will notify staff. Please move vehicles to the designated areas.

Other important seasonal information: Deposit: ¥10,000 (room and key). The deposit will be refunded if the room is returned in its original condition. Lost key fee: ¥5,000.

Appendix 3: Important Information for New Residents

The dormitory is a shared living environment for many employees. Working hours and lifestyles vary from person to person. Please understand and cooperate with the following guidelines so that everyone can live safely and comfortably.

1. Moving In and Moving Out

When moving in

Receive the key to the room assigned by Human Resources and move into that room.

After moving in, promptly check the condition of your room. Immediately report any damage, defects, or problems with equipment or supplies to Human Resources.

Do not dispose of or bring in room furnishings or supplies without permission.

If sharing a room, respect your roommate’s space. Do not place belongings on their bed or use space intended for more than your allocated share.

When moving out

As a general rule, move out within three days after the end of your employment contract and return the key to Human Resources.

Before leaving, take all personal belongings with you or dispose of them appropriately, and clean the room so that it is in the same condition as when you moved in.

If sharing a room, confirm ownership of belongings with your roommate to avoid taking or leaving items by mistake.

Sort all rubbish and dispose of it at the designated location. Do not leave rubbish in corridors or common areas.

After cleaning, return the key to Human Resources and have the room condition checked.

If cleaning is insufficient or significant damage or soiling is found, cleaning or repair costs may be charged.

2. Use of the Building

No outdoor shoes inside

Outdoor shoes are not permitted inside the dormitory. Remove your shoes before entering. Please keep the shared entrance tidy and do not leave personal belongings or footwear there.

3. Communal Living

Cleaning up after barbecues

When holding a barbecue or similar activity on the premises, do not leave food, empty cans, or rubbish behind. Take responsibility for cleaning up completely.

To be considerate of neighbors and other residents, observe the following times:

• Finish eating and drinking by 9:00 p.m.
• Complete all cleanup and leave the area by 10:00 p.m.

Fireworks

When using fireworks, be considerate of the time and people nearby. Some residents start work early or work night shifts. Take care to minimize noise and smoke and follow these times:

• Finish fireworks by 9:00 p.m.
• Complete cleanup and leave the area by 10:00 p.m.

Night-time noise

Quiet hours are 11:00 p.m.–6:00 a.m. Please keep outdoor conversations and music quiet at night and early in the morning. Sound travels easily near parking areas, entrances, and balconies, so take extra care. Avoid making unnecessary noise when entering or leaving the building or rooms. Thank you for helping everyone get sufficient rest.

4. Use of Shared Facilities

Around shared equipment

Septic tanks, electrical equipment, snow-removal equipment, and similar areas are inspected and maintained regularly. Do not place personal belongings, camping equipment, bicycles, cars, skis, or other items around them.

Washrooms and public baths

Please do not cut or dye your hair in washrooms or public baths, as this may clog drains or stain the facilities. If you cut or dye your hair in your room or outdoors, clean up all hair and dye products afterwards.

The public baths in the old and new buildings of Niseko Sanso are available to residents of the Sanso area. Wash your body before entering the bath. Do not change the bathwater temperature without permission, out of consideration for the next user.

Linen collection boxes

Only the following items may be placed in linen collection boxes:

• Bed sheets
• Pillowcases
• Mattress covers

Do not put towels, personal belongings, clothing, rubbish, or other items in the boxes.

Waste separation

Separate all rubbish and dispose of it at the designated locations. Categories are:

• Burnable waste
• Non-burnable waste
• Food waste
• Plastic bottles
• Cans
• Glass bottles
• Aerosol cans
• Batteries

Odors are especially likely in summer. Always place food waste in the designated food-waste container. Never dump rubbish around the dormitory or in nearby areas.

5. Use of the Grounds

Skateboards and similar equipment

Vehicles and pedestrians use the grounds. When using skateboards, kick scooters, rollerblades, or similar equipment, take care and do not obstruct passage.

Ball games

Balls may hit buildings, windows, or parked vehicles. Check your surroundings carefully and play only in a safe area.

Installing equipment on the grounds

Please consult the manager in advance before installing courts, nets, play equipment, tents, halfpipes, kickers, or similar structures. Unauthorized installation is not permitted.

6. Vehicle Use

When leaving the dormitory

When driving out of the dormitory, watch carefully for pedestrians and other vehicles and check both directions before moving. Take extra care in winter when snow can reduce visibility.

No-parking areas

To keep turning space available for buses and access clear for kerosene delivery trucks, parking is prohibited in the following areas:

• In front of the main entrance of Niseko Sanso Main Building
• Around the New Sanso buildings (Buildings G, H, K, and L)

Cars and motorcycles must be parked in designated parking areas.

Illegal parking

Unauthorized parking on public roads is prohibited, even for short periods. If a vehicle obstructs emergency vehicles, snow-removal machinery, or other operational vehicles, it may be required to move and the relevant authorities may be contacted if necessary. Parking outside designated areas is also prohibited.

7. Tire Storage Rules (Year-round Staff Only)

Storage procedure

Store tires only in the designated area. Attach a clearly visible piece of duct tape to each tire showing the following information:

• Name
• Employee ID number
• Storage start date

The tire storage facility is for year-round staff only.

Disposal of unwanted tires

Dispose of unwanted or damaged tires at your own expense. Tires must not be abandoned in the storage area.

Unattended tires

Tires with no identifiable owner, without labels, damaged, or left for a long period may be disposed of at the manager’s discretion.

Disclaimer

The Company accepts no responsibility for theft, loss, or damage occurring in the tire storage area. Each person is responsible for their own tires.

Storage space

Storage space is available on a first-come, first-served basis. If no space is available, use a paid storage service such as a rental locker or gas station. Unauthorized storage anywhere on Niseko Village property is not permitted.

8. For a Comfortable Dormitory Life

The dormitory is a shared living environment. Everyone’s consideration and good manners help create a safe and comfortable place to live. Thank you for respecting one another and helping maintain a pleasant dormitory for all residents.